Saltare is operated by Saltare Machina Corporation, a company with its registered address at 1449 S Michigan Ave, STE 13683, Chicago, IL 60605, United States. Saltare Machina Corporation is the data controller for information collected through the Saltare marketing site and the account-management portions of the Service, and the data processor for Customer Workspace Content as described in the DPA.
Account information: Name, email address, and password hash when you create an account.
Workspace content: Messages, documents, tasks, database records, and files you create within the Service. This content is stored to provide the Service and is owned by you.
Usage data: AI credit consumption, feature usage patterns, login activity, and performance metrics. This data is used to operate the Service and improve reliability.
Payment information: Payment details are processed by Stripe and are not stored on our servers. We retain only your Stripe customer ID and subscription status.
We use your information to: (a) provide and maintain the Service; (b) process payments; (c) send transactional emails (password resets, billing alerts, security notices); (d) enforce plan limits and track usage; (e) improve the Service using aggregated, anonymized data.
We do not sell your personal information. We do not use your workspace content to train AI models.
When you use AI agent features, your messages and relevant workspace context are sent to our AI provider (Anthropic) for processing. This data is used solely to generate agent responses and is not retained by the AI provider for training purposes. Connector-based tools (web search, GitHub, etc.) may share limited data with third-party APIs as needed to fulfill your request.
See our AI Data Use Addendum for a detailed breakdown of what data is sent to which provider and for what purpose.
Your data is stored in PostgreSQL databases hosted on secure infrastructure. All data is encrypted in transit (TLS) and sensitive credentials are encrypted at rest. We implement access controls, audit logging, and regular security reviews to protect your data.
We retain your data for as long as your account is active. On the Starter plan, message history is retained for 90 days. On paid plans, all data is retained indefinitely. When you delete your account or workspace, we will delete your data within 30 days, except where retention is required by law.
We use third-party subprocessors to deliver the Service. A current list โ including the purpose of each subprocessor and the data categories shared โ is published at /legal/subprocessors. We provide advance notice of material changes to this list as described in that document.
You may: (a) access and export your data at any time; (b) correct inaccurate information in your profile; (c) delete your account and associated data; (d) opt out of non-essential communications. For data access or deletion requests, contact us at the address below.
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics cookies on the application itself. Marketing pages may use a minimal functional cookie notice.
We may update this policy from time to time. We will notify you of material changes via email. The "last updated" date at the top reflects the most recent revision.
For privacy-related questions or data requests, contact us at [email protected] or by mail:
Saltare Machina Corporation Attn: Privacy 1449 S Michigan Ave, STE 13683 Chicago, IL 60605, United States Phone: +1 (888) 804-8426